Step 2: Inspection and Water Damage Assessment

Our Water Damage Restoration Process

Understanding The Extent of Your Damage

Gaining a full understanding of the extent of your water damage is key in order to ensuring that your loss is mitigated properly and you receive the correct compensation from your insurance provider. Once our SERVPRO of Kingwood/Humble team has arrived at your loss site, we will begin by inspecting the source of the loss and the rest of your property. We inspect your property in its entirety in order to gain a full overview of how far the damage might have spread.

If you have any questions regarding our Inspection and Damage Assessment Process, don't hesitate and give our SERVPRO team a call today!

Identify and Stop the Water Source

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.

  • Stop the Source
  • Check for Contaminated Water

Identify the Type of Water

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.

  • Category 1: "Clean Water"
  • Category 2: "Gray Water"
  • Category 3: "Black Water"

Survey the Extent of the Water Damage and Inspect the Premises

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.

  • Survey Damage
  • Complete Safety Inspection

Move or Block Furniture

We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.

  • Block Furniture

Back to Step 1: Emergency Contact

Forward to Step 3: Water Removal / Water Extraction